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- Direct Home Service
Request Permanent Deletion of Your DHS Account
We respect your privacy. If you would like to permanently delete your Direct Home Service (DHS) account, please complete the form below.
- Deletion is irreversible.
- All account data (jobs, estimates, invoices, crew information) will be removed.
- Processing takes up to 30 days.
- You will receive a confirmation email once deletion is complete.
Account Deletion Request Form
Complete all required fields so we can verify ownership and process your request safely.
About account deletion
- Timeframe: We begin processing within 7 business days; deletion completes within 30 days of verification.
- Data removed: profile, credentials, saved jobs, estimates, invoices, schedules, and crew assignments.
- Legal retention: Some billing/transaction records may be retained to meet tax or legal obligations.
- Irreversible: Deletion cannot be undone. Exports should be requested prior to submission.
Prefer to email?
Send your request from your registered account email to account-deletion@directhomeservice.com. Include your full name and phone number. We’ll reply with next steps.
In-app option
Open the DHS app and go to Settings → Account → Delete Account to request deletion from within the app.
Privacy Policy
See how we handle and protect your data in our Privacy Policy.
Last updated: September 7, 2025
Questions?
Our support team is here to help! If you have any questions about deleting your account, feel free to email us at support@directhomeservice.com or book a quick call at here.