Try Direct Home Service Free for 30 Days!
Start your 30-day free trial today. Get free access to every feature within Direct Home Service, enabling you to instantly see the impact of high-performance business management software.
FEATURES
PRICING
One Plan,
All Features
We don’t believe your budget should mean you have to compromise on features and functionality. Simply select the number of users you need, subscription (Monthly or Annual) preference, and whether you’re a company of one or a 100+ team, you’ll get access to every feature in Direct Home Service.
Users |
Monthly Subscription |
Annual Saving |
|---|---|---|
1
|
$49.00
| |
2
|
$65.00
| |
3-5
|
$79.00
| |
6
|
$100.00
| |
7
|
$120.00
| |
8
|
$135.00
| |
9
|
$150.00
| |
10-15
|
$170.00
| |
16 or more?
|
Contact Us
|
If your business needs are 16+ users, contact us directly for a free consultation and quote.
FEATURES
PRICING
Our One Plan,
All Features
Package Includes
Customer Management
Customer Relationship
Management (CRM)
Effortlessly oversee critical customer information whether you're in the office or field.
Customer
Portal
Our Customer Portal offers a self-service online platform enabling clients to approve estimates, view appointment specifics, and settle bills all from one centralized location.
Inquiries
Centralize and handle all service inquiries efficiently. Embed a personalized inquiry form on your website, social media, or customer portal to ensure you capture every potential client.
Referrals
Encourage your clients to spread the word about your services through automated suggestions, prompting them to share your booking link with their network.
Self-Service
Reservations
Facilitate customers in scheduling their appointments online, automating the assignment of tasks in line with your set preferences.
Automated
Notifications
Maintain seamless communication with customers before, during, and after jobs with minimal effort. Personalize and automate your outreach, including reminder alerts and real-time updates.
Text
Messaging
Engage in direct conversations with customers, consolidating all discussions in one accessible location.
Prospect
Tracking
Identify and categorize potential clients as leads, allowing for distinct management away from your regular customer base.
Task Management
Appointment
Setting
Efficient, dynamic appointment setting ensures your crew arrives promptly and prepared.
Job Information & Attachments
Maintain comprehensive records of each task, with the ability to enhance reports in the field through notes, images, or additional documents.
Custom
Job Forms
Create tailored forms and checklists to ensure uniform quality of service, and share the outcomes with clients for transparency.
Job
Allocation
Strategically plan your daily tasks and distribute new assignments to the most appropriate team member.
Location
Monitoring
Monitor your team's movements within the system or track them live by incorporating fleet monitoring devices into your vehicles.
Recording Work
Hours & Expenses
Enable your staff to log their work hours and record expenses on-the-go, streamlining payroll preparation.
Automated Work Hour Logging
Utilize geolocation to automatically record the duration of site visits, keeping timesheets precise and current.
Project
Costing
Track your project's financial health in real-time by monitoring material, labor, and expense data.
Quotations
Quoting
Enhance your image and speed up payment with customizable quotes, digital sign-offs, and auto reminders.
Markup Management
Adjust markups on items to quickly find the right price, seeing your profit margin instantly.
Add-on Choices
Offer extra options or packages for clients to personalize their quotes, matching their needs and budget.
Item Photos
Make your quotes stand out and ensure your clients know what they’re getting with pictures in your quotes, showing off your products or services.
Quote Follow-ups
Get jobs quicker by automatically reminding clients about pending quotes via email or text.
Billing and Payments
Invoicing
Present a professional image and expedite payments with tailored invoices, group invoicing, and auto reminders.
Credit Card
Payments
Enable online payments with all major credit cards, offered in the US, Canada, & UK.
Gratuity (Tipping) Options
Allow online tipping during invoice payment. Credit card fees apply. Available in the US, Canada, & UK.
On-the-Go Card Payments
Make it easier for clients to pay by accepting in-person card payments with our mobile reader. US only.
Bank Transfers
(ACH)
Offer secure online bank account payments, giving clients multiple ways to settle their invoices. US only.
Fast
Payouts
Receive payments instantly, including weekends and holidays, for an extra 1% fee.
Recurring
Payments
Automate payments for repeat services by charging saved credit cards. Card fees apply. US and Canada only.
Invoice
Reminders
Send automated reminders for due invoices via email or text, with an easy payment link.
Configuration and Integrations
App
Marketplace
Transform Direct Home Service into your central hub by integrating your preferred apps and software.
QuickBooks Online Integration
Seamlessly sync with QuickBooks Online for your accounting, while Direct Home Service handles your daily operations.
Zapier
Integration
Streamline your tasks by automating workflows, connecting Direct Home Service with over 2,000 apps.
Marketing
Solutions
Expand your reach with ready-to-launch email campaigns, postcards, and more via Mailchimp.
Team Access
Easily add more users to your Direct Home Service account, whether you’re in the office or field. To add additional users,
For teams larger than 15, please contact us for guidance.
Extra Services
Personalized
Product Support
Enjoy unlimited support via live chat, phone, and email.
Direct Home Service Entrepreneurship Community
Join our exclusive community group for home service businesses to exchange tips, ask questions, and offer mutual support.
Job Satisfaction
Rating
After the completion of each job, your customer can rate their satisfaction and provide feedback. Use this feedback to add more detail in your job’s checklist, provide additional training to your crew, or acknowledge the excellence of your crew’s performance.
Mobile
Application
Operate your business on the go with our mobile apps for iOS and Android, including multilingual support for English and Spanish.
Analytics
Gain insights from over 20 comprehensive reports to understand your business performance. CTA: Explore More
Customizable Fields and Tracking
Add custom fields to track additional details such as entry codes, pets on premises, referral sources, or any other information that’s vital to running your business.
FEATURES
PRICING
Frequently
Asked
Questions (FAQs)
Direct Home Service offers only 1 plan: One Plan, All Features. Because we believe even the smallest of companies should have all the features they need to grow their business at an affordable price.
There are no commitments or contracts.
- Direct Home Service monthly subscribers are free to cancel their subscription at any point without incurring any penalties.
- Direct Home Service annual subscribers are billed for the full year and may cancel their subscription at any time. Early cancellation fees/penalties may apply.
Refunds or credits to not apply to partially used months of service or unused months of service.
For 30 days, you have complete access to all features of Direct Home Service, and you don’t need a credit card.
After your trial concludes, billing will be based on the number of users and preferred subscription plan (i.e., Monthly, Annual) selection.
As your trial comes to an end, we’ll remind you to submit your billing details. This information can be entered on the account billing page.
If your trial comes to an end and you haven’t updated your billing details, rest assured, we’ll maintain your account information. You need only access your account billing page and enter your billing information to continue using Direct Home Service.
Yes. Direct Home Service supports Spanish and can be set up as multilingual so each user will see the software in their preferred language.
Yes. Direct Home Service is a fully-featured home and commercial service business management platform. Our robust platform is scaled to handle the needs from the smallest to the largest of companies.
Direct Home Service’s One Plan, All Features commitment ensures our smaller business partners can afford and benefit from having all the features and functionality they need to improve customer relations/satisfaction, job schedule efficiencies, record management, payment processing, and so much more!
