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Request Permanent Deletion of Your DHS Account
We respect your privacy. If you would like to permanently delete your Direct Home Service (DHS) account, please complete the form below.
- La eliminación es irreversible.
- All account data (jobs, estimates, invoices, crew information) will be removed.
- Processing takes up to 30 días.
- You will receive a confirmation email once deletion is complete.
Formulario de solicitud de supresión de cuenta
Complete all required fields so we can verify ownership and process your request safely.
About account deletion
- Timeframe: We begin processing within 7 business days; deletion completes within 30 days of verification.
- Data removed: profile, credentials, saved jobs, estimates, invoices, schedules, and crew assignments.
- Legal retention: Some billing/transaction records may be retained to meet tax or legal obligations.
- Irreversible: Deletion cannot be undone. Exports should be requested prior to submission.
Prefer to email?
Send your request from your registered account email to account-deletion@directhomeservice.com. Include your full name and phone number. We’ll reply with next steps.
In-app option
Open the DHS app and go to Configuración → Cuenta → Eliminar cuenta to request deletion from within the app.
Política de privacidad
See how we handle and protect your data in our Política de privacidad.
Last updated: September 7, 2025
Questions?
Our support team is here to help! If you have any questions about deleting your account, feel free to email us at support@directhomeservice.com or book a quick call at aquí.