Servicio directo a domicilio

SERVICIO DIRECTO A DOMICILIO
Condiciones de uso
Last Modified: February 2025

  1. Acceptance of Terms of Service

Las presentes Condiciones de servicio (las "Acuerdo”) are by and between you and STWI Technologies LLC
(“Empresa," "nosotroso "us”). The Agreement governs your access to and use of our business
management platform for service providers (the “Plataforma") y servicios (el "de compañía”)
provided through our Site https://dhs-staging.directhomeservice.com/ (the “Página web”) or through our
Application (as defined below), including any content, functionality, and services, whether as a
guest or a registered user.

Please read this Agreement carefully before you start to use the Site or the Application. By using
the Site or the Application or by clicking to accept or agree to the Agreement when this
option is made available to you, you accept and agree to be bound and abide by this
Agreement and our Privacy Policy, incorporated herein by reference. If you do not want to
agree to this Agreement or the Privacy Policy, you must not access or use the Site and the
Application. If you are accessing and/or using the Services on behalf of a company (such as your
employer) or other legal entity that is our customer, you agree to this Agreement on behalf of such
company or other legal entity, and you represent and warrant that you have the authority to bind
such company or other legal entity to this Agreement. References to “you” or “your” in this
Agreement refer to that company or other legal entity, our customer. To the extent you use the
Site or Application in connection with Third-Parities, you agree that such Third-Parties have
agreed to this Agreement and the incorporated Privacy Policy.

The Site and the Application are controlled and operated by us from our offices within the United
States. We do not represent or warrant that materials on the Site or the Application are appropriate
or available for use in other locations. Accessing the Site or the Application from territories where
their content may be illegal is prohibited. Individuals accessing the Site or the Application from
locations outside the United States do so at their own risk and are responsible for compliance with
local laws.

We may update this Agreement from time to time. By continuing to use this Site, the Application,
and the Services after the update, you accept the update in its entirety. All updates are effective
upon posting. We encourage you to check the “Terms of Service” link on the home page each
time you visit this Site, so you are aware of any updates.

2. Applications. 

We provide certain components of the Services through our mobile application (the
“Application”). Your access to and use of Applications is subject to and governed by this
Agreement. If any Application is downloaded by you from iTunes App Store or from Google
Play, or other app store provider (collectively, the “App Store Provider”), your use of such App
Store Provider is further subject to your compliance in all material respects with the terms and
conditions of the respective usage rules set forth in that App Store Provider terms of service. This
Agreement is between you and us only, and not with any App Store Provider.

3. Accessing the Site and the Application and Account Security

We reserve the right to withdraw or amend this Site, the Application and any Service or material
we provide on the Site or on the Application, in our sole discretion without notice. We will not be
liable if for any reason all or any part of the Site is unavailable at any time or for any period. From
time to time, we may restrict user access, including registered user access, to some parts of the Site
or the Application or the entire Site or Application.

To access the Site or the Application or some of the resources they offer, you may be asked to
provide certain registration details or other information. It is a condition of your use of the Site
and the Application that all the information you provide on them is correct, current, and complete.
You agree that all information you provide to register with this Site, the Application, or otherwise,
including, but not limited to, through the use of any interactive features on the Site or the
Application, is governed by our Privacy Policy, and you consent to all actions we take with respect
to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as
part of our security procedures, you must treat such information as confidential, and you must not
disclose it to any other person or entity. You also acknowledge that your account is personal to
you and agree not to provide any other person with access to this Site, the Application, or portions
of them using your username, password, or other security information. You agree to notify us
immediately of any unauthorized access to or use of your username or password or any other
breach of security. You also agree to ensure that you exit from your account at the end of each
session. You should use particular caution when accessing your account from a public or shared
computer or mobile device so that others are not able to view or record your password or other
personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you
or provided by us, at any time in our sole discretion for any or no reason, including if, in our
opinion, you have violated any provision of this Agreement.

4. Política de privacidad

Our privacy policy, which can be found at https://directhomeservice.com/privacy-policy (the
Política de privacidad”), describes how we may use your personal information. By continuing to use
this Site or the Application, you accept the Privacy Policy, which is incorporated into this
Agreement by reference. If you object to your personal information being used as described in the
Privacy Policy, we kindly ask that you refrain from using the Site and the Application.

5. Billing and Account Information

Before we commence any Services, you are required to pay certain fees in advance, along with
any applicable taxes, as detailed in your order. All payments made to Company are nonrefundable. All payment processing is handled through a secure third-party payment processor.
By submitting your order, you grant us permission to charge your chosen method of payment (e.g.,
credit card) for the specified fees and relevant taxes. Your submitted content, excluding credit
card details, may be transferred unencrypted across various networks or undergo adaptations to
meet the technical specifications of interconnected networks or devices. However, we prioritize
the security of your sensitive data. All credit card information submitted through our platform is
securely encrypted during any transfer over networks. We may submit customer contact
information and information related to the timeliness of customer’s payments to credit rating,
credit reporting, or similar agencies.

You are responsible for all payments of applicable taxes, levies, duties, or similar governmental
assessments of any nature, including, for example, value-added, sales, use or withholding taxes,
assessable by any jurisdiction whatsoever, however designated or incurred under this Agreement.
Company retains the right to modify its fees and pricing structure at any given time. Should you
choose to continue use of our Services post any fee adjustment, it will be deemed as your
acceptance of the revised pricing.

6. Intellectual Property Rights

The Site, the Application and their entire contents, features, and functionality (including but not
limited to all information, software, text, displays, images, video, and audio, and the design,
selection, and arrangement thereof) are owned by the Company, its licensors, or other providers
of such material and are protected by United States and international copyright, trademark, patent,
trade secret, and other intellectual property or proprietary rights laws. You agree not to remove,
alter or obscure any copyright, trademark, service mark or other proprietary rights notices
incorporated in or accompanying the Services. Except for the express rights granted herein,
Company does not grant any other licenses or access rights, whether express or implied, to any
Company’s services, technology, or intellectual property rights.

7. Prohibited Uses

You may use the Site and the Application only for lawful purposes and in accordance with this
Agreement. You agree not to use the Site or the Application:

    • In any way that violates any applicable federal, state, local, or international law or
      regulation (including, without limitation, any laws regarding the export of data or software
      to and from the US or other countries).
    • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way
      by exposing them to inappropriate content, asking for personally identifiable information,
      or otherwise.
    • To transmit, or procure the sending of, any advertising or promotional material, including
      any “junk mail” “chain letter” “spam” or any other similar solicitation.
    • To impersonate or attempt to impersonate the Company, a Company employee, another
      user, or any other person or entity (including, without limitation, by using email addresses
      associated with any of the foregoing).
    • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the
      Site or the Application, or which, as determined by us, may harm the Company or users of
      the Site or the Application, or expose them to liability.

Además, usted se compromete a no:

    • Use the Site or the Application in any manner that could disable, overburden, damage, or
      impair the site or interfere with any other party’s use of the Site, including their ability to
      engage in real time activities through the Site.
    • Use any robot, spider, or other automatic device, process, or means to access the Site or
      the Application for any purpose, including monitoring or copying any of the material on
      them.
    • Use any manual process to monitor or copy any of the material on the Site or the
      Application, or for any other purpose not expressly authorized in this Agreement, without
      our prior written consent.
    • Use any device, software, or routine that interferes with the proper working of the Site or
      the Application.
    • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is
      malicious or technologically harmful.
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the
      Site or the Application, the server on which they are stored, or any server, computer, mobile
      device, or database connected to them.
    • Attack the Site or the Application via a denial-of-service attack or a distributed denial-ofservice attack.
    • Otherwise attempt to interfere with the proper working of the Site or the Application.

8. Email and Text Communication Consent

By using Company’s Services, you agree to receive emails and text messages from us regarding
the Services to which you have subscribed as well as promotions, and other notifications related
to our Services. These communications are intended to keep you informed about opportunities
that may be of interest to you. By providing your mobile phone number, you are expressly
consenting and “opting in” to receive marketing text message via automated technology.

If you decide at any time that you no longer wish to receive such communications, you have the
option to opt out. To unsubscribe from emails, you can follow the unsubscribe link provided at
the bottom of each email. To stop receiving text messages, you can reply with “STOP” to any
message we send.

Please note that opting out of these communications may affect your ability to receive important
updates and offers about new services and features that may enhance your business management
experience.

9. Third-Party Links

Certain content, products and services available through our Services include services offered by
third-parties. Links on our Platform can lead you to external websites that are not under the control
or affiliation of Company. These links are provided for convenience and do not signify an
endorsement of the third-party.

We neither evaluate, nor vouch for the accuracy, safety, or reliability of third-party services.
Consequently, we do not hold any liability or responsibility for any third-party sites or offerings.
This includes, but is not limited to, the content, policies, products, services, or any other aspect of
third-party sites. Engaging in transactions, be it for goods, services, or any other resources, on
third-party sites is at your own risk. Company will not be held accountable for any potential harm,
damages, or losses arising from such interactions.

If you opt to use any third-party services, including but not limited to with respect to the exchange
of data with such third party, you agree to waive and release Company from any claims directly or
indirectly related thereto; and (ii) without limitation, defend, indemnify, and hold harmless
Company from any third party claims directly or indirectly arising from or related to your use of
third party services.

Please review carefully the third-party’s policies and practices and make sure you understand them
before you engage in any transaction. If you have complaints, concerns, claims, or questions
related to third-party products or services, you should approach the respective third-party directly,
as Company does not have jurisdiction over such external entities.

10. Remisiones

Our Platform provides a referral program that allows users to refer new users to join our Platform.
Both the referrer and the referred user may receive benefits as outlined at our Site. We do not
verify the qualifications or the abilities of any referred users, and we do not endorse their services.
We are not liable for the referred users or the services they provide. Participation in the referral
program is at your own risk.

11. Platform Operations and Responsibility

You understand and agree that Company provides the Services as a platform only. Company does
not provide any home or commercial service directly and is not responsible for the actions of
services by users of the Platform.

12. Free Trial Disclaimer

We may offer Services on a free trial basis to new or existing users. These trials are provided “asis” without any warranties and are intended for evaluative purposes only. We are not liable for
any damages, losses, or liabilities that arise from the use of Services offered during any free trial
period. You engage with trial Services at your own risk and are encouraged to assess the suitability
of the Services for your needs during this period.

13. Disclaimer of Warranties

YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE OR WARRANT
THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET, THE SITE OR
THE MOBILE APPLICATION, WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE
CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES
AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTIVIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR
MAINTAINING A MEANS EXTERNAL TO OUR SITE OR APPLICATION FOR ANY
RECONSTRUCTION OF ANY LOST DATA. TO THE FULLEST EXTENT PROVIDED BY
LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A
DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER
TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER
EQUIPMENT, COMPUTER PROGRAMS, MOBILE DEVICE, DATA, OR OTHER
PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR
ITEMS OBTAINED THROUGH THE SITE OR THE APPLICATION, OR YOUR
DOWNLOADING OF ANY MATERIAL POSTED ON THEM, OR ON ANY SITE LINKED
TO THEM.

YOUR USE OF THE SITE, THE APPLICATION, THEIR CONTENT, AND ANY SERVICES
OR ITEMS OBTAINED THROUGH THE SITE, THE APPLICATION AND THE PLATFORM
IS AT YOUR OWN RISK. THE SITE, THE APPLICATION, THEIR CONTENT, AND ANY
SERVICES OR ITEMS OBTAINED THROUGH THEM ARE PROVIDED ON AN “AS IS”
AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED
WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH
RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY,
OR AVAILABILITY OF THE SITE OR THE APPLICATION. WITHOUT LIMITING THE
FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE
COMPANY REPRESENTS OR WARRANTS THAT THE SITE, THE APPLICATION, THEIR
CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR THE
APPLICATION WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED,
THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE, APPLICATION, OR THE
SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS, OR THAT THE SITE, THE APPLICATION OR ANY SERVICES
OR ITEMS OBTAINED THROUGH THEM WILL OTHERWISE MEET YOUR NEEDS OR
EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY,
OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR
PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE
EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

14. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY,
ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS,
LICENSORS, SERVICE PROVIDERS AND AGENTS BE LIABLE FOR DAMAGES OF ANY
KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH
YOUR USE, OR INABILITY TO USE, THE SITE, THE APPLICATION, OR THE
PLATFORM, ANY SITES LINKED TO THEM, ANY CONTENT ON THE SITE OR SUCH
OTHER SITES, OR THE APPLICATION, INCLUDING ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT
LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS,
LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED
SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER
CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR
OTHERWISE, EVEN IF FORESEEABLE. COMPANY DISCLAIMS ALL LIABILITY FOR
ANY ACTIONS TAKEN BY USERS OF THE PLATFORM AND THE SERVICES THAT THE
PLATFORM PROVIDES, INCLUDING REFERRALS. THE PLATFORM IS INTENDED FOR
USE AS A FACILITATION TOOL ONLY, AND COMPANY DOES NOT OVERSEE,
VERIFY, OR ENDORSE THE SERVICES EXECUTED BY USERS.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED
OR LIMITED UNDER APPLICABLE LAW.

15. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS COMPANY, ITS
AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS,
LICENSORS, SERVICE PROVIDERS AND AGENTS FROM AND AGAINST ANY CLAIMS,
LIABILITIES, DAMAGES, LOSSES, AND EXPENSES, INCLUDING WITHOUT
LIMITATION, REASONABLE ATTORNEY’S FEES AND COSTS, ARISING OUT OF OR
CONNECTED TO YOUR USE OF THE SERVICES, BREACH OF THIS AGREEMENT,
YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY, INCLUDING
INTELLECTUAL PROPERTY RIGHTS. THIS INDEMNIFICATION INCLUDES, BUT IS
NOT LIMITED TO, ANY CLAIMS RELATED TO THE SERVICES OFFERED THROUGH
THE PLATFORM, YOUR ACTIONS, OR YOUR FAILURE TO UPHOLD LEGAL OR
CONTRACTUAL STANDARDS OR OBLIGATIONS WITH YOUR CLIENTS OR
CUSTOMERS, OR LIABILITIES ARISING FROM ANY REFERRALS YOU MAKE AND
THE SERVICES PROVIDED BY THE SO REFERRED USERS OF THE PLATFORM. YOU
SHALL COOPERATE AS REQUIRED BY US IN THE DEFENSE OF ANY CLAIM. WE
RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF
ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU, AND YOU WILL NOT, IN
ANY EVENT, SETTLE ANY CLAIM WITHOUT OUR PRIOR WRITTEN CONSENT.

16. Finalización de los servicios

This Agreement is effective unless and until terminated by either you or us. You may terminate
this Agreement at any time by notifying us that you no longer wish to use the Services, or when
you cease using the Site and the Application. We reserve the right to terminate this Agreement at
our sole discretion if we believe or suspect that you have breached, or are in breach of, any term
or provision of this Agreement. Such termination may be immediate and without prior notice. In
the event of termination for this reason, you remain responsible for any outstanding obligations or
amounts due up to and including the date of termination. Any obligations and liabilities incurred
before the termination date shall persist post-termination, especially if their nature implies they
should survive beyond the termination of this Agreement.

17. Ley de derechos de autor del milenio digital

We take claims of copyright infringement seriously. We will respond to notices of alleged
copyright infringement that comply with applicable law. If you believe any materials accessible
on or from this Site or the Application infringe your copyright, you may request removal of those
materials from this Site by submitting written notification to our agent designated below.
In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital
Millennium Copyright Act (17 U.S.C. § 512) (“DMCA"), la notificación por escrito (la "Aviso DMCA”)
must include substantially the following:

    • your physical or electronic signature;
    • identification of the copyrighted work you believe to have been infringed or, if the claim
      involves multiple works on this Site or the Application, a representative list of such works;
    • identification of the material you believe to be infringing in a sufficiently precise manner to
      allow us to locate that material;
    • adequate information by which we can contact you (including your name, postal address,
      telephone number, and, if available, email address);
    • a statement that you have a good faith belief that use of the copyrighted material is not
      authorized by the copyright owner, its agent, or the law;
    • a statement that the information in the written notice is accurate; and
    • a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright
      owner.

Nuestro agente designado para recibir notificaciones DMCA es:

Tecnologías STWI
Attn: Agente de derechos de autor
1755 N. Pebblecreek Parkway, #1139
Goodyear, AZ 85395

18. Governing Law and Jurisdiction

All matters relating to the Site, the Application and this Agreement, and any dispute or claim
arising therefrom or related thereto (in each case, including non-contractual disputes or claims),
shall be governed by and construed in accordance with the internal laws of the State of Arizona
without giving effect to any choice or conflict of law provision or rule (whether of the State of
Arizona or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, this Agreement or the Site shall
be instituted exclusively in the federal courts of the United States or the courts of the State of
Arizona, in each case located in the Phoenix, Arizona and Maricopa County, although we retain
the right to bring any suit, action, or proceeding against you for breach of this Agreement in your
country of residence or any other relevant country. You waive any and all objections to the exercise
of jurisdiction over you by such courts and to venue in such courts.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING
TO THIS AGREEMENT, THE SITE, OR THE APPLICATION, MUST BE COMMENCED
WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH
CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

19. Assignment

This Agreement and the rights and obligations herein are personal to you, and you may not assign
or otherwise transfer this Agreement or any of your rights or obligations hereunder, without our
prior written consent. We may freely assign this Agreement, including, without limitation, in
connection with a merger, acquisition, bankruptcy, reorganization, or sale of some or all of our
assets or stock.

20. Waiver and Severability

No waiver by the Company of any term or condition set out in this Agreement shall be deemed a
further or continuing waiver of such term or condition or a waiver of any other term or condition,
and any failure of the Company to assert a right or provision under this Agreement shall not
constitute a waiver of such right or provision.

If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to
be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited
to the minimum extent such that the remaining provisions of the Agreement will continue in full
force and effect.

21. Fuerza mayor

If we are unable to perform any obligation under this Agreement because of any matter beyond
our reasonable control, including but not limited to, pandemic or widespread outbreak of infectious
diseases, government shutdown, lightning, flood, exceptionally severe weather, fire, explosion,
war, civil disorder, industrial/labor disputes (whether or not involving our employees), acts of
government, loss of or problems with telecommunications, utility services or other third party
services, and hostile network attacks (each, a “Force Majeure Event”), we will have no liability to
you for such failure to perform; provided, however, that we will resume performance promptly
upon removal of the circumstances constituting the Force Majeure Event.

22. Entire Agreement

The Agreement and our Privacy Policy constitute the sole and entire agreement between you and
STWI Technologies LLC regarding the Site and the Application and supersede all prior and
contemporaneous understandings, agreements, representations, and warranties, both written and
oral, regarding the Site and the Application.

Sus comentarios e inquietudes

This Site and the Application are operated by STWI Technologies LLC, 1771 North 158th Avenue,
Goodyear, Arizona, 85395.

All other feedback, comments, requests for technical support, and other communications relating
to the Site or the Application should be directed to: support@directhomeservice.com.

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